What to do if you are the victim of Online Fraud

There are certain things you should do as soon as you confirm that fraud has taken place. Though it may prove impossible to recover lost goods or earnings, you can take action and hopefully prevent the reoccurrence of that particular fraud.

  • Record all circumstances connected with the fraud - order details, customer information, dates, times, etc
  • If the fraud involves a stolen credit card, contact the rightful card holder if possible and alert them to the theft
  • Immediately contact the credit card processor or bank used in the fraudulent transaction
  • If you believe you’ve received money from a transaction involving a stolen credit card, contact your own bank about how to refund the money to the cardholder
  • Contact police or other relevant authorities to report the crime

Report online fraud in the US
http://www.ic3.gov/

Report online fraud in the UK
http://www.dcpcu.org.uk/

Report online fraud in New Zealand
http://www.police.govt.nz/